Policies

Event Communication

Pre-race emails are sent out 1–3 days before race day through RunSignup. These contain your start time, venue address, course map, packet pickup details, and any last-minute event updates. Make sure the email address on your registration is current.

Check your spam. If you haven't received your pre-race email 24 hours before your event, check your spam folder first, then contact us.

Race-day questions - parking, start time, weather, course conditions - are best answered in the pre-race email. Please read it in full before contacting us. For anything else, check the FAQ page first. If the answer is there, we may not respond to a direct message about it.

Refunds & Credits

We do not offer cash refunds. Registration fees are non-refundable. Runners may instead receive a full race credit under the conditions below.

As of June 19, 2026, registered runners may receive a full race credit toward any Outlast event, provided they cancel their registration with at least 1 full day's notice before race day.

Credit notice window: Cancel at least 1 full day before your event to receive a credit
Less than 1 day's notice: No credit issued — no exceptions
Credit validity: Must be used within one year of issue date
Credit transfers: Credits are non-transferable to another person

Registration Protection

Participants who purchase Registration Protection at checkout may be eligible for a cash refund through the race registration platform. All refund requests under Registration Protection must be submitted directly through the Registration Protection provider — not through Outlast. Refunds are subject to the provider's own terms, conditions, and approval process.

Medical & Military Extensions

If you need an extended window to use your race credit due to medical reasons (including pregnancy) or military deployment, BUTTON: contact us with documentation. We'll work with you.

Event Cancellation or Postponement

In the rare event that an Outlast race is cancelled or postponed due to severe weather, venue issues, or circumstances outside our control, all registered participants will be notified via email as quickly as possible. Credit and refund options in the case of an event cancellation will be communicated at that time.

Discounts

We proudly offer discounts for all active duty military members and first responders. This is a standing policy at every Outlast event, with no expiration.

We also offer lower entry pricing 3–6 months before each event. Early registrants consistently get the best price. Prices increase as the event date approaches and as capacity fills. See the Early Pricing section below for details.

We do not offer group discount codes, student discounts, or discount stacking. For any other discount inquiries, contact us directly.

Apparel & Medals

Outlast does not ship race apparel or medals. All items must be picked up at the event. There are no exceptions to this policy.

Race shirts, add-on merch (hoodies, hats), and finisher medals are all available for pickup at the event only — on race morning at packet pickup or at the finish line for medals. If you do not attend your registered event, your items will not be held or mailed.

For add-on merch purchased at registration (hoodie, hat, VIP canopy), items will be at packet pickup ready when you arrive. They are not available for purchase on race day — add them during registration checkout on RunSignup.

Changing Distances

If you are registered for an event and want to change your distance (for example, switching from the 6-hour to the 12-hour Ultra, or vice versa), you can do so yourself directly through your registration platform:

1. Via RunSignup

Go to your email confirmation and click Edit Order. Select your new distance and confirm.

2. Need help?

*Distance changes are subject to availability. Outlast Ultra (12-hour and 24-hour) distances are only available at select events and have separate registration capacity. Changes may affect your entry price — any price difference will be charged or credited at the time of the change.

Shirts & Event Swag

Register at least 2–3 weeks before your event to guarantee your shirt and swag. Late registrants may find sizes or items sold out.

All event swag is available for pickup at packet pickup on race morning only. Items are not held past race morning and will not be mailed.

Entry Pricing

Outlast uses tiered early-bird pricing — the earlier you register, the less you pay. Prices increase in stages as the event date approaches and as capacity fills.

3–6 Months Out

Lowest price. Best time to register — guaranteed shirt size, all swag available, maximum savings.

1–3 Months Out

Mid-tier pricing. Good availability but swag quantities start dropping.

2–3 Weeks Out

Higher price tier. Shirt sizes and add-on swag may be sold out.

Race Week

Highest price. No swag guarantee. Register early to avoid this tier.

Race Day Rules

Headphones

We strongly discourage the use of headphones during Outlast events. Trail running requires full awareness of your surroundings — roots, other runners, race officials, and course markings. If you choose to use headphones, use open-ear or bone-conduction style only, and keep the volume at a level where you can hear race communications. Earbuds blocking both ears are not recommended and may result in disqualification at the discretion of the race director.

Strollers

We strongly discourage strollers on Outlast race courses. Trail terrain — rocks, roots, and elevation change — is not appropriate or safe for strollers. The safety of all participants, including children, is the priority. If you have questions about bringing a young child to an event, contact us in advance.

Cupless Policy

All Outlast events are cupless. There are no disposable cups on course or at aid stations. Bring your own refillable bottle or hydration system. Water and electrolytes are available at basecamp, but you need your own vessel to access them. This is non-negotiable and in place to reduce waste on trail.

Leave No Trace

Littering on course is not tolerated. Pack out everything you bring in. Gel wrappers, bottles, food packaging — take it back to basecamp. Participants caught littering on course may be disqualified and removed from the event. The trails we use are shared community resources and we treat them that way.

Arrive Early

Plan to arrive at least 45–60 minutes before your race starts. You'll need time to park, complete packet pickup, set up your basecamp, and warm up. The race starts on time. There are no delays for late arrivals, and late participants cannot start mid-event.

Conduct

We expect all participants, crew, and spectators to conduct themselves with respect toward other runners, volunteers, and race staff. Harassment of any kind will not be tolerated and may result in immediate removal from the event without refund or credit.

Pets

Outlast events are pet-friendly. Dogs are welcome at the basecamp area. If you bring a dog on course, keep them leashed and under control at all times, and be considerate of other runners around you.

Dogs must be on a leash at all times
Owners are responsible for their pet's behavior around other runners and volunteers
Clean up after your pet — on course and at basecamp

The race director reserves the right to ask owners to remove pets if they are causing issues

Other pets are at the discretion of the event race director. When in doubt, contact us before bringing an animal other than a dog.

Waivers & Liability

All participants are required to sign a liability waiver as part of the registration process on RunSignup or UltraSignup. Completing your registration constitutes acceptance of this waiver.

The waiver acknowledges the inherent risks of trail running, endurance events, and outdoor activity, including but not limited to: uneven terrain, falls, dehydration, exhaustion, weather exposure, and contact with other participants.

Minors

Participants under the age of 18 must have a parent or legal guardian sign the waiver on their behalf at registration. The parent or guardian takes full responsibility for the minor's participation in the event. Minors must be accompanied by a parent or guardian on race day.

Photography & Media

By participating in an Outlast event, you grant Outlast Circuit LLC and Texas Outlaw Running Company permission to use photographs and video footage taken at the event for promotional, editorial, and social media purposes, without compensation. If you have concerns about this, contact us before race day.